I have used Holy Smoke now 5 times.. I have had quick responses each time to my emails, usually within the first hour. The delivery times have been pretty good 4 out of 5 times, good meaning they came at the beginning of the estimated window. The instance they missed the window was by an hour and I got an edible gift for my time. The drivers have all been nice people willing to work with me on my location. They have alot of strains but are more than willing to give you the discounted price for trying multiple aids(i placed an order for four different strains and was charged the price of one half instead of 4 individual eights) if you work with them in email. I was able to use both of the allbud coupons with my first two purchases, it was a very nice gesture. All in all i am very happy with Holy Smokes service, product, and price. More over it has been a pleasure every time ive dealt with any of the staff. From my first contact with a ton of questions, to my latest repeat order they have been consistent and professional.
First time with holy smoke and i couldn't be happier. Keldon is quick to respond to emails and truly cares about customer satisfaction! Delivery was earlier than quoted and 100% professional. I highly recommend.
Their weed is good but trying to get in touch with them is really difficult. Every time I order I either have to call several times or wait several hours for an email response. Then every time they actually answer they never show up at the time they quote me, it always an hour or two later. I'm currently trying to contact them now but they don't seem to be answering phones today.
Wasn't happy with the quality of the flowers. Got 2 strains. Fire Og and Moby Dick. Fire Og was all small popcorn buds. And Moby Dick was mostly fluffy buds and chafe. We also got the thc bomb crumble and a fruit punch cartridge. Those were actually pretty good. I was a first time customer and didn't get the 2 free edibles either. Not sure if we will try them again.
This is my second or third review now, it's been a bit with holy smoke and I'm still consistently pleased and impressed with everything, not only is everything exactly as described and superb on quality, but if you ever have any concerns or issues Kelton is always happy to help! Thanks again holy smoke!!! Mitch f
Holy Smoke to the rescue! I used to be a regular patient of Holy Smoke. I tried another provider and it was OK. The other provider did not come through before the holiday. Holy Smoke delivered to me on the 4th. Holy Smoke has won me back. Thanks guys your service and prices make you a standout in your field.
I've tried a few of these services and Holy Smoke is my favorite on every important dimension. Quality: Fresh and tasty. Selection: Consistently good (others have been hit or miss). Price: GREAT for the quantity delivered. Service: Friendly, easy and efficient, which means you don't waste your whole day figuring out what's up. I love that. This place is the shit. New go-to for me!
Kelton & the crew at Holy Smoke Western Mass are fantastic!!! The customer service is awesome! Kelton even found a rare strain for us!!! The buds & edibles are tasty; the quality is unquestionable! The delivery drivers are prompt, friendly, professional & knowledgeable! Holy Smoke offers amazing products and excellent customer service; they are our go-to source for outstanding meds!!! Thanks Kelton!!!
Tried these guys yesterday for edibles and I'm definitely happy I did. Don't sleep thier edibles do work and are potent and tasty:-). Alot of the other guys edibles are trash but not holy smoke! They were running late but kept me posted throughout the whole transaction and gave me free goodies for my Patience. Thank u holy smoke u will definitely here from me again
More current review: still as fire as ever! They have only gotten better and better with excellent varieties of flowers, concentrates, and edibles. The caretakers are really nice and not sketchy weirdos which is an important factor for me. They are not stingy and you might even just get some nice bonuses if you're a repeat patient. Simply divine!
2nd review of these guys because I like them so much. Good customer service is hard to come by nowadays (I sound old) but they continue to impress me with their responsiveness and commitment to keeping the customer satisfied. Thanks guys, keep fighting the good fight.
I never post reviews. However, I have to share this. The customer service at Holy Smokes is by far the BEST customer service you will experience. They are dependable, they communicate, and on top of all this their product is top notch. Honestly with service like they provide, they could easily raise prices. It is very easy to be a customer.... and I will not go anywhere else. I want to thank the entire staff!!!
Have used these guys several times and love them. They do everything they can to ensure you are happy with what you get. I have received,wonderful customer service, great variety and quality of products and very fair pricing. Will contInue using them and highly recommend.
Met with me in a timely manner while accommodating my work schedule. Product is phenomenal and service was great. My one gripe is that they forgot to include the "new patient" freebies, but when I mentioned this they offered to drive out again to meet me for free. I declined but they'll get me next time. Overall I highly recommend.
Holy Smoke is legit. I shopped around and used many, but I never received the support and professionalism from any where like I received from Holy Smoke. The communication far exceeds anyone, the staff is friendly, the drivers the same and the product is A++. I Would go no were else.
Just received a delivery of flower and vape carts. The prices are reasonable and they came when they said they would come. Also, the customer service was excellent. They handle their business professionally and put their customers first. Will update with quality later.
Of all the services I have used, this one is the most personable. Customer service is clearly the priority and the buds are wicked strong to boot. Driver was incredibly friendly. Communication was easy and very responsive. Big fan of the Sativa offerings and they follow through with New Patient special.